what is the diff between BPO and call centerwhich is the largest BPO company in India
      Answer1:As overseas manufacturers became more sophisticated in the 1970s and 1980s, American companies began outsourcing other types of products, no longer just apparel and shoes, but also radios and toys and then televisions, stereos, videocassette recorders (VCRs), and automobile parts. During the recession of 1981-1982, when unemployment was high, Americans began to protest outsourcing because dozens of garment, machinery, electronics, and auto parts factories closed as companies turned increasingly to outsourcing. The major automobile companies—Chrysler Corporation, Ford Motor Company, and General Motors Corporation—were not only outsourcing auto parts but were also setting up entire assembly plants in foreign countriesMost experts attribute globalization to improvements in communication, transportation, and information technologies. For example, not only currencies, but also stocks, bonds, and other financial assets can be traded around the clock and around the world due to innovations in communication and information processing. A three-minute telephone call from New York City to London in 1930 cost more than $300 (in year 2000 prices), making instant communication very expensive. Today the cost is insignificant.